Aremaco Inc

Reviews

• ★ ★ ☆ ☆ ☆
  I have rented with this company for 2 years. I have never experienced rude customer service outright - in fact, their only saving grace is that the women I have spoken with have been incredibly polite. However, that is not enough to make up for the fact that they never respond to problems that I have with the property. When we moved in, I had just delivered a baby (2 weeks before) and was never able to see the house before we had to pay for and pick up the keys. They promised up and down that everything would be clean and move in ready, but when we arrived the property was FILTHY. It had not been cleaned by any stretch of the imagination. That was the first encounter that made me realize that we were going to have problems. When I informed them, they apologized and sent a cleaning crew but that was several days after we picked up the keys. We had to cancel our moving truck and all plans to move initially. We were not reimbursed for the extra week we couldn't move in. After two years, they still have not addressed about 10 of the concerns I had listed on the move-in check list. There has been one time in response to a leaky toilet that my issue was immediately addressed. Every other time has involved multiple phone calls and lots of stress or me giving up and trying to fix it or live with it. In all, this company does not care about its renters. It simply collects a paycheck.
  By Rayna Veuleman, August 18, 2017

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